Our Promise

 

QUALITY

Customer Service


Our customer service philosophy is simple.

"Treat others as you wish to be treated."

We're not just small business owners, we're also small business customers just like you.
We value superior customer service from the places we shop and would think nothing less than to provide the same experience for you.

Free Shipping Worldwide
We offer a free shipping option on all orders including those from overseas. After all, we're from Hawaii, it's pretty much all overseas from here.

 

Lifetime Warranty
We offer an unconditional lifetime warranty on most items (watches carry a one year limited warranty). Should your item become damaged, regardless of fault, we will repair or replace it for free. Whether you're an avid surfer, professional rock climber, wash dishes for a living or simply drop it down the garbage disposal (this has happened, size matters!), we will repair or replace your item at no charge. 

 

Free 30 Day Size Exchange
We accept exchanges within 30 days of receiving your item. So try it on, wear it for a few days, get comfortable with it. If it's not the right fit, simply return the item along with our Return Form and we'll swap it out for another size. Return shipping fees apply.

 

30 Day Money Back Guarantee
Your satisfaction is our priority. We accept returns for full refunds within 30 days of receiving our product.
If an item shows excessive signs of wear, there may be a small refurbishing fee.
 
 
Lifetime Ring Exchanges
We want your Koa wood wedding ring to last as long as your vows, for life. So we not only offer an unconditional lifetime warranty, but also offer a lifetime ring exchange program. If you find down the road you're in need of a different size, no worries. We can offer an exchange for a new size for a small materials fee.

 

Have a question not answered here? Visit our FAQ Page or feel free to Contact Us.
We'd love to hear from you.


★ Judge.me Reviews

Let customers speak for us

461 reviews
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Hawaiian Koa Wood Stone w/ CZ Titanium Ring - Men's
Dewayne Sprinkel ('Ewa Beach, US)
Great fit and finish

I love my ring and get compliments on it all the time. Looks great and is comfortable to wear daily.

L
Hawaiian Koa Wood Necklace - Oahu
Lokelani Diamond (Waianae, US)
Amazing work

Quality and one of a kind craftsmanship...beautifully made jewelry.

Gorgeous

This ring is fantastic. The delicately inlayed wood looks beautiful, and definitely sparks questions and compliments from friends. Definitely a more unique piece of jewellery, with heaps of character, and extremely well crafted.

M
Ancient Kauri Drop Necklace - Rose Gold
Matthew Hart (Auckland, NZ)
Beautiful

A lovely piece. I bought this as a gift. It's beautifully made, the character of the wood really shines through and the craftsmanship is superb. I could highly recommend!

Wedding ring

My husband and I are avid hikers and traveling the world constantly. We decided we were going to get married in Yosemite under the sequoia and red wood tree and found this ring for my husband it was absolutely beautiful and has been a huge staple of our wedding!